Professional Relo is a leading relocation company attentive to its Clients. Our top priority is to understand their needs and recommend the services and solutions that best cater to both Employers and Employees. Professional Relo was founded in 1994 by Maddalena Michieli. Based in the Milan area, we provide destination and immigration services throughout Italy. To enforce its presence Professiona Relo is now part of the Packimpex Group.
Focused on Corporate Clients, our success is the result of a skilful blend of expertise, efficiency, flexibility and Quality. This winning combination enables us to offer our Clients tailor-made pro¬grammes that actively contribute to ensuring the successful international relocation of their Employees and families accompanying them. We understand that every move is unique; our approach takes into account each Assignee’s needs, while bearing in mind the Employer’s policy and guidelines.
Our services are provided by trained, experienced, multilingual professionals. Our two teams work closely, adopting an integrated, dynamic approach to answer both personal requirements (housing, schooling and settling-in) and observe immigration and bureaucratic formalities. Our knowledgeable Consultants take the necessary time to fully understand the Employer’s requirements and deal with the Assignee’s expectations and concerns.
Establishing a close relationship with each relocating Family, based on confidence, trust and openness. Our Mission is to be recognized as the Italian provider offering the highest quality in relocation services. High quality is the key to our success. Since 1994, Professional Relo has been committed to fully meeting and even exceeding its Clients’ and Customers’ expectations. Our mission is fulfilled through measurable criteria, objectives, KPIs and procedures. As a testimony to our commitment in this area, in 2014 we were the first company to obtain the EuRA Global Quality Seal in Italy.
Since 2009 a Relocation Management and Tracking System software has translated into an “end-to-end” management of each file, from order confirmation to invoicing, allowing the relocation and immigration processes to be closely checked, including service tasks completion, KPI’s measurement and daily reporting. The system has been tested by an independent firm to ensure secure document uploading and data sharing.
We cover the whole relocation cycle, from arrival to repatriation and departure, taking an active part in the success of international transfers and preventing the economic, organizational and image-related fallout that may result from poorly managed moves.
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